tk899 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the tk899 platform and all its services. By accessing the tk899 website, creating an account, or using any game or betting service, you confirm that you have fully read, understood, and agreed to be bound by these Terms.

tk899 is an online entertainment platform that provides cricket betting, live casino, slots, fishing games, and other entertainment services for players in Bangladesh. We are committed to offering all our members the opportunity to play in a safe, fair, and responsible environment.

1.1 Scope of Application

These Terms apply to all services provided through the tk899 website, mobile version, and any applications released in the future. This includes sports betting, casino games, live dealer games, slot machines, fishing games, and any promotional offers and bonuses.

2. Account Registration

To become a member of tk899, you must create an account with accurate and complete information. Each individual may only create one account. Creating multiple accounts is strictly prohibited, and in such cases all accounts will be closed and deposited funds may be confiscated.

2.1 Registration Requirements

• You must provide your full name, date of birth, and contact information accurately.
• The mobile number or email address provided must be active and belong to you personally.
• Your password must be at least 8 characters long and contain a combination of numbers and letters.
• Keeping your account information confidential is entirely your responsibility.
• Your account may not be transferred to any third party.
• Any unauthorized access to your account must be reported to our support team immediately.

2.2 Account Verification

tk899 reserves the right to verify the identity of an account holder at any time. A copy of a national identity card, passport, or other government-issued document may be requested for verification. Withdrawals may be temporarily placed on hold until verification is complete.

3. Age Verification and Identity

You must be at least 21 years of age to participate at tk899. Use of this platform by minors is strictly prohibited. If an account is created by providing a false age, it will be closed immediately and all associated transactions will be cancelled.

We are committed to verifying the age of all users. In cases of doubt, a government-issued identity document will be requested as proof of age. The services on this platform are available only to those who are 21 years of age or older.

4. Deposits and Withdrawals

tk899 provides deposit and withdrawal services through bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (৳).

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (for each method).
• Only payment methods registered in your own name may be used.
• Deposits made through a third party are not permitted.
• The deposit process is usually completed instantly. If there is a delay, please contact the support team.
• For unusual transactions, tk899 may request verification.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are generally completed within 30 minutes to 3 hours.
• Account verification must be completed before a withdrawal can be made.
• Withdrawals may be restricted if bonus wagering requirements have not been met.
• tk899 may request additional documents when necessary, which may cause a slight delay in processing the withdrawal.

5. Bonuses and Promotional Offers

tk899 offers various types of bonuses and promotional offers for new and existing members. Each offer has its own specific terms and conditions, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. A 20x wagering requirement applies to this bonus, meaning you must wager an amount equal to 20 times the bonus amount.

5.2 General Bonus Terms

• A bonus may only be claimed once.
• Bonuses cannot be withdrawn directly as cash; withdrawal is only possible after the wagering requirements have been met.
• If wagering is not completed within the specified time limit, the bonus will be cancelled.
• Multiple bonuses cannot be used at the same time, unless specifically permitted on the promotion page.
• tk899 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraud is suspected, the account may be subject to investigation.

5.3 VIP Program

The tk899 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each tier — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% weekly cashback at the Diamond tier. Tier progression depends on your play history and activity on the platform.

6. Betting and Gaming Rules

All betting and gaming activities at tk899 are conducted according to specific rules. The rules for each individual game are described within the game itself.

6.1 General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• In the case of incomplete or unclear bets due to a technical error, the decision of tk899 is final.
• If an event is cancelled, the bet amount for that event will be refunded.
• Placing opposing bets on the same event to earn bonuses is prohibited.
• Bets associated with match fixing or other fraudulent activities will be cancelled.

6.2 Special Cricket Betting Rules

When betting on local and international cricket matches such as BPL, IPL, T20 World Cup, or ICC tournaments, all legal and sports regulatory guidelines must be followed. If a match is cancelled or abandoned due to weather or other reasons, tk899's own rules will apply and will always be kept updated on the platform.

7. Prohibited Activities

The following activities are strictly prohibited at tk899 and may result in account closure and confiscation of funds:

• Creating multiple accounts.
• Registering with a false identity or false information.
• Using a third-party payment method.
• Abusing bonuses or violating bonus terms.
• Attempting to influence game outcomes using software or hardware.
• Initiating chargebacks or payment disputes against the platform.
• Conducting money laundering or illegal financial activities.
• Harassing or defrauding other users.
• Operating an account on behalf of a minor.

8. Account Suspension and Closure

tk899 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• If fraud or deception is suspected.
• If there is a risk of unauthorized access to the account.
• For legal or regulatory reasons.
• At the user's own request (self-exclusion).

All valid transactions will be processed before an account is closed. However, in cases of rule violations, bonuses and associated winnings may be confiscated.

9. Responsible Gaming

tk899 is a firm believer in responsible gaming. We place the highest importance on the mental and financial well-being of our members. Play for entertainment purposes, and never use gambling as a way to solve financial problems.

The following responsible gaming tools are available on our platform:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: The option to temporarily close your account for a specified period.
• Reality Check: Session time reminders at set intervals.
• Permanent Exclusion: Request to permanently exclude yourself from the platform if needed.

For more details, visit our Responsible Gaming page.

10. Privacy and Data Protection

tk899 places the highest importance on the privacy of your personal information. Full details on how your information is collected, used, and protected can be found in our Privacy Policy.

10.1 Use of Information

The information you provide is used solely for account management, service improvement, security assurance, and compliance with legal obligations. Your information is not shared with third parties without your consent, though exceptions may apply in cases of legal obligation.

10.2 Cookies

tk899 uses cookies to improve website functionality and enhance the user experience. Cookies can be managed from your browser settings, though disabling certain cookies may limit some platform functionality.

11. Intellectual Property

All content on the tk899 website — logos, designs, text, graphics, software, and other materials — is the exclusive property of tk899 and is protected by applicable intellectual property laws.

Reproducing, distributing, modifying, or commercially using any content from this platform without the written permission of tk899 is prohibited. Content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is governed by their respective intellectual property policies.

12. Limitation of Liability

tk899 accepts no liability in the following cases:

• Issues caused by internet connection disruptions.
• Faults with the user's device or software.
• Delays or issues caused by third-party payment providers.
• Technical failures outside tk899's control.
• Losses resulting from negligence in safeguarding user account information.

We always strive to provide an uninterrupted and reliable service. The service may be temporarily unavailable during server maintenance or upgrades.

13. Changes & Amendments

tk899 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice may be sent to the registered email address or posted on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

The date of any changes to the terms and conditions will always be noted at the top of this page as "Last Updated".

14. Contact & Support

For any questions or complaints regarding these terms and conditions, please contact our support team. Our support service is available in Bengali seven days a week, 24 hours a day.

• Live Chat: 24/7 support in Bengali via the website.
• Email: [email protected]

Answers to common questions can be found in our FAQ section. Visit our FAQ page to learn more.